Frequently Asked Questions
- What types of products are sold in this pharmacy?
Our pharmacy sells all types of medical products, including anti-anxiety drugs, sedatives, opioid medications, and others. Our pharmacy provides you with generic and brand name medicines. Each product we sell on our website is approved by the Food and Drug Administration. Therefore, you can rely on this web pharmacy.
- How to place an order?
It is straightforward to place an order on our website, just like ordering a pizza from your phone. To get a product from our site, you just need to follow these simple steps.
First Step: First of all, you must visit our webpage and select the medication you want to order.
Second Step: Now, add your needed product to the cart.
Third Step: If you want to purchase more than one product, repeat step 1 and step 2.
Fourth Step: Now, you can opt to create your account or proceed without an account.
Fifth Step: Select a suitable payment method and complete your order.
- Why is the product different from the image shown on your website?
We work to make sure that the medicine images are identical to the actual products. In some rare cases, the medicine you receive may differ from the pictures shown on our pharmacy; it is only due to the camera, lighting, color settings, and other factors. The images shown on our website are for reference purposes only.
- What are the generic products?
There is no significant difference between a brand name drug and a generic drug. They are almost similar in effects, route of administration, strength, interactions, and even in adverse effects. A generic drug is only a term that refers to a medication marketed without chemical makeup or advertising.
- Is USA pain pharma a government-approved pharmacy?
Yeah, USA pain pharma is a US government approved online drug pharmacy and follows all necessary guidelines from the FDA.
- What if the medicine I want is not on your pharmacy?
Our pharmacy has a massive stock of all types of medicines. But if in case a product is not available or if you are unable to find it in the product category section, you may write to us. Mail us about the medicine you need, and we will try to make it available as soon as possible.
- Are there any additional or hidden charges apart from the cost of medications?
Nope! There are no hidden or additional charges in any of the items on our website.
- What if I receive a damaged package?
Our courier partners and we always try to provide you a safe and secure delivery of your product. But if in case you received a damaged or wrong product delivery, you may contact our customer support staff and claim for a return or refund.
- What information do I need to provide to place an order?
To place an order with us, the user needs to provide this information:
- Personal details like patients’ name, his email ID, phone number, etc.
- Billing and shipping information
- Payment information and
- Your prescription (if available)
- How can I contact you?
Patients can contact us through email, phone calls, and other social platforms. They may discuss their issues with our customer support staff and ask how to make things better.